WorldShoring

We are your customer contact experts

We want to be your trusted outsourcing partner. Our hundreds of successful programs all began with a simple conversation.
Like you, our best future customers come from our current and past customers. We understand the importance of your brand.

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Welcome to WorldShoring

We offer you free, guided access to our worldwide network of call centers, contact centers and BPO partners providing you the best fit experts in Customer Service, Sales, Chat, and other business processes supporting your customer experience.
We're passionate about helping businesses improve their customer experience and drive up customer sales and loyalty while driving down multiple calls and variable costs. Whether your needs are for making outbound calls, answering inbound calls, sending or receiving email, chat services, or any other business process, we are here to help.

"You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied."

-Jerry Fritz

Customer Service

We have helped our clients find the perfect contact center partners for servicing millions of inbound calls, outbound calls, chat sessions, emails and other customer interactions.

Live Chat Support

Chat will allow your customers get the online help they need at a low cost per contact. Whether it is active chat or click to chat, we can help you get started.

Social Media

NPS, trending and responding to social media does not have to be expensive. You don’t have to be an expert. We have them.

Telesales

Inbound or Outbound, Business-to-Business or Business-to-Consumer, telesales is still a cost effective way to acquire and retain customers.

"People expect good service but few are willing to give it" - Robert Gately

Who We Are

WorldShoring is a US company assisting companies big or small to source their customer contact needs to US, nearshore or offshore call centers, contact centers or BPO centers. We only enlist the best Customer Service, Sales, Chat, and business process providers and match your unique needs to the best fit providers supporting your industry.

How We Help

WorldShoring mitigates the risk of outsourcing by leveraging our national and international network of service bureaus and helping clients select the best fit providers for Customer Service, Sales, Chat, and other business processes supporting their customer experience.

Outsourced Services

Many companies are looking for opportunities to engage outsourced service providers for their contact center needs due to the ever rising costs and unpredictable nature of providing those services internally. Service bureaus, providers of outsourcing services, provide these services as a core business and operate at an economy of scale which allows for tremendous efficiencies and savings.